Payment Policy

1. Overview

At Semya Essentials, we value your trust and are committed to ensuring that every transaction you make on our website is safe, secure, and transparent.

This Payment Policy explains the methods we accept, how payments are processed, and what you can expect after placing your order.

2. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience convenient and flexible:

  • Credit & Debit Cards: Visa, MasterCard, American Express, and Discover

  • Shopify Payments

  • PayPal (where available)

  • Apple Pay / Google Pay (for supported devices)

All payments are processed in your local currency where possible, and final prices will be displayed at checkout before you confirm your order.

3. Payment Processing

  • Orders are processed once payment has been successfully received and verified.

  • You will receive an order confirmation email immediately after payment.

  • Payments are securely handled by Shopify Payments and third-party processors who comply with industry-standard PCI-DSS (Payment Card Industry Data Security Standard) requirements.

We do not store or have access to your full credit/debit card details — all payment data is encrypted during transmission.

4. Currency and Charges

All prices displayed on our website are shown in the local currency selected by the customer (default is USD).
If your card or bank account operates in another currency, your provider may apply exchange rates or international transaction fees.

Please contact your bank for more details before placing an order.

5. Fraud Prevention and Verification

To protect our customers, Semya Essentials uses automated fraud detection systems.
If a transaction is flagged as suspicious or requires additional verification, we may contact you for confirmation before processing your order.
Orders that cannot be verified may be canceled and refunded automatically.

6. Payment Issues

If your payment fails or is declined:

  • Double-check your card details and billing address.

  • Ensure your account has sufficient funds.

  • Try another payment method.

If the issue persists, please reach out to us at support@semyaessentials.com and we’ll be happy to help.

7. Refunds

Approved refunds will be credited to your original payment method within 5–10 business days, depending on your bank’s processing time.
For more details, please refer to our Refund & Return Policy.

8. Security Assurance

Your security is our top priority.
Our website is fully SSL-encrypted, and all payment information is transmitted securely through Shopify’s payment infrastructure, which meets the highest global security standards.

You can shop with peace of mind knowing your payment information is always protected.

9. Contact Us

For any questions about payments or billing, please contact our support team at:
📧 support@semyaessentials.com

Last updated: October 2025